Amdocs Fraud Management Goes Live at Deutsche Telekom

Amdocs Fraud Management Goes Live at Deutsche Telekom

Amdocs continues successful fraud implementations, providing many of the world’s leading communications companies with advanced capabilities to identify, track and reduce fraud

ST. LOUIS, MO - July 9, 2002 - Amdocs (NYSE: DOX), the world’s leading provider of billing and CRM to the communications industry, announced today the successful deployment of its fraud management solution at Deutsche Telekom. This announcement follows a series of successful Amdocs Fraud Management implementations at many of the world’s largest communications providers including ATL, Americel and Tess in Brazil, 012 Golden Lines and Cellcom in Israel, and others. Amdocs Fraud Management provides advanced functionality to capture lost revenues and enhance profitability by identifying, tracking and eliminating fraud in a specific line of business and across multiple lines of business including wireline, wireless and next generation services. The Amdocs Fraud Management solution for Deutsche Telekom will monitor more than 40 million subscribers and process approximately 100 million call detail records per day.

Amdocs Fraud Management provides communications operators with capabilities to significantly reduce and eliminate all cases of fraud including PBX hacking, call card cloning and subscription fraud. The system utilizes multiple technologies, such as expert systems, artificial intelligence, statistics and other information theory techniques, to monitor subscriber usage patterns and detect any abnormal usage. The system then dynamically issues an alert to fraud investigators when fraud is detected. Additionally, Amdocs Fraud Management utilizes advanced rule-based capabilities, allowing providers to configure, define and expand fraud parameters, ensuring the system meets providers changing requirements over time.

“Amdocs has worked with many of the world’s leading communications providers demonstrating its ability to deliver a proven, fully integrated, fraud management solution that can support multiple lines of business,” said Martin Kammer, Vice President of Sales at Amdocs. “Amdocs Fraud Management allows communications providers to recoup lost revenue, enhance profitability and focus efforts on customer satisfaction.”

Amdocs Fraud Management employs advanced knowledge discovery techniques and flexible detection mechanisms to profile customers and detect abnormal subscriber usage indicative of fraud, helping communications service providers effectively combat fraud in real time. Amdocs Fraud Management is designed to support communications providers across all lines of business: wireline, wireless, broadband, electronic and mobile commerce, and next generation services. Amdocs Fraud Management provides fraud managers with complete control of detection parameters and investigation team management.

About Deutsche Telekom
Deutsche Telekom is Europe’s largest communications company and one of the largest communications carriers worldwide based on 2001 revenues of 48.3 billion euros. The company is active in four key growth segments of the global telecommunications market: mobile communications, network access services, consumer Internet services and integrated IT and telecommunications solutions. Through T-Mobile, Deutsche Telekom’s mobile telephony subsidiary, and through other majority and minority shareholdings, Deutsche Telekom today serves more than 69 million mobile telephony customers worldwide. In 2001, Deutsche Telekom completed the acquisition of U.S. mobile telephony companies VoiceStream Wireless and Powertel Inc., forming the first transatlantic wireless communications operator utilizing the GSM digital wireless technology standard. Deutsche Telekom offers its customers a complete range of fixed-line voice telephony products and services through almost 57 million access lines. The company is a leading provider of high-speed digital access lines, with about 2.4 million new asymmetric digital subscriber line (T-DSL) services currently sold and about 21 million channels using the information transfer standard ISDN (Integrated Services Digital Network) as of year end 2001. T-Online is one of Europe’s largest Internet service providers, with approximately 11 million subscribers. T-Systems is Europe’s second-largest provider of comprehensive IT and telecommunication solution and services to business customers in more than 20 countries. For more information about Deutsche Telekom, visit www.telekom.de/international.

About Amdocs
Amdocs is the world’s leading provider of billing and CRM to the communications industry. Amdocs has an unparalleled success record in project delivery of its mission-critical products and supports a global customer base. For more information visit our Web site at www.amdocs.com
For more information contact:

Amdocs
Dan Ginsburg
Porter Novelli for Amdocs
Tel: 212-601-8020
Fax: 212-601-8101
E-Mail: dginsburg@porternovelli.com